Shipping

Items will normally be dispatched within 1-3 days of an order being placed. Large pieces that need specialised packaging will be dispatched within 4-7 days. If the order is urgent please include include details when ordering.

Free same day or next day drop off is available for downtown Pōneke | Wellington. Please email for a voucher code to use at checkout.

Shipping is currently available within Aotearoa. Please enquire if you would like a quote for shipping overseas.

after care

If works are damaged during shipping contact Wigleyware with photos of the damaged items within 24 hours of parcel delivery to arrange a replacement or refund. (Please also return the damaged item to Wigleyware for potential repair and resale.)

If your piece becomes broken, damaged or worn at any stage please get in touch for advice on cleaning, repairing or recycling.

returns

Items can be returned up to 28 days after delivery. No reason is required but works must be shipped back to Wigleyware at the customer’s expense and arrive in as-new condition. Refunds (minus the original shipping cost) will only be paid into an Aotearoa / New Zealand bank account.